Enabling automotive manufacturers to reinvent for the future

close-up of an automobile on a highway with the sunset in the background

Macro trends like climate change, supply chain reconfiguration, and a shift in the world economic order have led automotive companies to rethink their strategies. In addition, stricter regulations like Germany’s Supply Chain Act and the acceleration of sustainable mobility continue to drive the whole industry’s transformation.

The focus on sustainability is redesigning the traditional supply chain, from electric batteries to electric highways to sustainable production processes. Alongside electrification, a complete metamorphosis of the car is taking place. Customers are reimagining their relationship with the car, embracing it as a smart device and enjoying hyper personalization enabled by faster networks and advanced algorithms.

With rapid advancements in technology, the very identity of cars has changed from a classically defined product to one defined by its software. Today, customers expect to engage with their cars in ways that offer them valuable insight and services.

How can original equipment manufacturers (OEMs) capitalize on this evolution? They can do so by offering built-in services to grow revenue streams. At the same time, they must expand their ecosystems to provide customers with complimentary products and enhanced services or look for ways to monetize their data.

In this space of immense possibilities, CGI serves as a trusted advisor, advising automotive manufacturers on potential areas of optimization, technical options and critical security aspects. At CGI Innovation Centers, we develop new ideas and concepts based on constantly evolving technological possibilities, including the responsible use of artificial intelligence (AI), blockchain and mixed reality, helping clients innovate and optimize their entire value chain.

Preparing for the changing face of mobility

As the way our society defines mobility and our expectations of it evolves dramatically, we help automotive manufacturers equip themselves for the transformation by:

  • Streamlining and optimizing operations to integrate multiple complex value chains and information streams
  • Mastering data management and gaining actionable insights to develop new revenue streams and service offerings
  • Embedding security into everything to protect USP, intellectual property (IP), operations and customers
  • Supporting sustainable production including circular systems, whether through product passports or by transitioning their operations and their customers to greener energy options
  • Maximizing the potential of new ecosystems with unlikely partners to leverage the potential of novel data streams or offer new customer services
  • Improving customer experience, whether through new sales channels, bespoke and upgraded services, or new subscription-based models

How we can help

Data-driven Manufacturing

We offer a 4-step approach that aligns your business objectives with data strategies and solutions to transform data into actionable insight. Through our comprehensive approach, you can implement a digital continuum that enables highly productive teams, processes and systems built to adapt and evolve. Whether organizing your data or leveraging insight you can act on to improve processes through AI, we can help you become truly data-driven.

  • Data strategy
  • Data management
  • Enterprise intelligence
  • Organizational readiness

Learn more about our Data-Driven Manufacturing offering

IT and OT Security

Cyber attacks on car manufacturers are rising. Preventing them before they happen is essential to keep workers safe, production lines running, and customers’ personal data protected. We combine our 45-year heritage of helping organizations secure their businesses with best-of-breed tooling and industry-recognized concepts to deliver relevant advice and comprehensive cybersecurity services tailored to your unique needs.

  • OT security assessment
  • OT security mitigation
  • Cybersecurity consulting services
  • Security training and awareness

Read about our methodology for securing your manufacturing OT environment

Ecosystem Consultancy & Integration

As manufacturers become more connected and adopt service-based business models, digital business models are transforming from linear value chains to more integrated ecosystems. In embracing ecosystems, manufacturing organizations can become more resilient by improving the interaction with clients and business partners, entering new sales channels, speeding up the time-to-market for products and establishing new growth opportunities.

  • Ecosystem integration
  • Ecosystems consulting
  • Systems integration
  • Data integration
Sustainability

Automotive original equipment manufacturers’ (OEMs) climate targets call for reducing greenhouse gas emissions (GHGs), improving fuel efficiency and transitioning to electrification. From developing strategies to unlock data for better decisions to accelerating innovation, our proven Sustainability & ESG Advisory services enable clients to address various challenges across their organization’s value chain.

  • Sustainability Advisory
  • ESG Data Management, Sourcing & Exchange
  • Circular Business Design • Sustainable IT
  • Energy Transition

Learn more about our Sustainability & ESG Advisory services

Customer experience

Market differentiation will depend on how automotive players offer, package, and monetize their value-added services. Supporting customers with streamlined e-commerce and channel management can provide a more efficient, convenient, and personalized shopping experience while giving automakers greater control over their sales and marketing data.

  • Platforms for extended mobility ecosystems
  • Value-add applications and services
  • Channel management
  • Advanced augmented reality (AR) and virtual reality (VR) solutions

 

Cases in point

Through our global insights and local experts, we help build strategies and deliver services and solutions that achieve tangible outcomes. Here are examples of proven use cases where we have supported our automotive clients' transformation journeys

Delivering RPA solutions to help optimize processes and reduce costs

A top automotive manufacturer wanted to leverage an enterprise-wide robotic process automation (RPA) initiative to drive efficiencies and reduce costs. As one of their strategic partners, we were chosen to manage this program from end-to-end and deliver hundreds of bots over three years.

Value delivered

  • 90% average automation rate
  • 9 processes automated in 6 weeks
  • Blended delivery model uses CGI’s nearshore teams in the Czech Republic and Portugal to implement the digital worker bots

Learn how we delivered RPA solutions to help optimize processes and reduce costs.

Deploying safety regulations to meet car global safety and environmental requirements

Our client, a leading car manufacturer, was keen on securing their industrial environments by designing and deploying a safety plan to comply with corporate regulations.

Value delivered

  • Deployment of the safety regulations established by the company within the required deadline
  • IT security task definition and execution to comply with NIST 800 standards
  • 100% of annual audits carried out by the company successfully passed, with recommendations to extend best practices to other factories
  • 100% compliance with the SLAs defined in the service
  • Service with extended hours and 24x7 support to respond to security incidents
Building smarter, safer and more sustainable mobility using driving behavior data

We’re proud to join forces with Michelin on the Better Driving Community, which aims to use data to make mobility safer, connected, and more sustainable.

The Better Driving Community is a unique data-driven ecosystem advancing the digital journey to improve road safety. By raising awareness among their employees and the general public, thanks to a connected driving coach solution and tackling innovative use cases contributing to safer mobility, Michelin, CGI and the other partners are building the mobility of tomorrow thanks to the potential of data

Learn more about our 40-year partnership with Michelin

Working together to offer circular supply chains

As an early member of the Catena-X association, CGI is one of the main contributors to developing and establishing the first global automotive data ecosystem.

Technologically based on the Gaia-X federation services, Catena-X will enable a controlled, automated and verified way to exchange data within the whole automotive supply chain and with chosen partners. This is completely transforming processes in automotive business relations and will make collaboration across different companies the new standard way of working in the industry. An increased, automated and verified flow of data creates the opportunity to gain actual knowledge about CO2 footprints and other ESG-related information, which are among the first operating use cases of Catena-X.

CGI is well known for our Catena-X digital product passport for electric vehicle (EV) batteries. We are working on several, additional use cases to build a foundation for a better and sustainable tomorrow.

Revolutionizing mobility with a global car subscription platform

German start-up ViveLaCar wanted to transition to a new digital platform for their car subscription services. However, they were challenged with a fast time-to-market, a high total cost of ownership (TCO) and international growth targets. From strategy and implementation to operation, we helped launch four ecommerce platforms for four brands in three countries in just eight months.

Value delivered

  • New digital environment for an innovative business model
  • Flexible and scalable architecture that can be adapted for further international rollouts and changing requirements
  • Customized architecture to fulfill the requirements of the subscription model
  • UX consulting and design of a scalable co-branding concept
  • Blended delivery approach with on-site experts for constant customer proximity while leveraging CGI’s Global Delivery Centers for faster time-to-market

 

Learn how we combine our in-depth industry knowledge, a deep understanding of current challenges and our clients' operations with best practices, frameworks and solutions to reinvent at scale.
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