Leveraging our expertise in business consulting and delivery management for very large organizations, we embarked on a mission to support our client in transforming their project management landscape.
In the fast-paced world of aerospace manufacturing, efficiency and consistency are paramount. A leading international aerospace manufacturer faced a significant challenge. Despite its global presence and extensive operations, the company struggled with inconsistent project management practices across its various Project Management Offices (PMOs). The lack of a standardized global PMO and varied practices in different geographies led to inefficiencies and a lack of synergy and alignment between IT, business and engineering departments.
The challenge
The client's multiple PMOs operated in silos, each with its own set of practices. This fragmentation resulted in misaligned project management practices, making it difficult to achieve cohesive and efficient project delivery and governance. The client needed a comprehensive assessment of their PMOs across geographies and a clear roadmap to unify and transform their project management practices into a cohesive global PMO.
The CGI solution
CGI was brought on board to address this challenge. Leveraging our expertise in business consulting and delivery management in very large organizations, we embarked on a mission to transform the client's project management landscape. Our approach began with a thorough maturity assessment of the client's PMO capabilities across 12 critical domains. This assessment revealed internal gaps and misalignments with industry best practices.
Based on the findings, CGI recommended a unified global PMO target model. This model aims to standardize and align governance practices across all geographies, ensuring a consistent approach to project management. To guide the transformation, we developed a detailed 3-year roadmap, outlining the necessary steps to standardize the PMO across the organization and elevate the overall maturity level.
Key outcomes
- Enhanced alignment: Improved alignment between PMO practices across different geographies.
- Increased efficiency: Greater efficiency and consistency in project delivery.
- Strengthened governance: Robust governance frameworks established across all regions.
- Improved visibility: Increased visibility into project performance and value realization.
- Elevated PMO maturity: Higher PMO maturity levels to support global business objectives.
The benefits
The client is set to experience enhanced alignment between PMO practices, leading to improved efficiency and consistency in project delivery. The proposed strengthened governance frameworks will provide a solid foundation for managing projects across different regions. Additionally, the client gained increased visibility into project performance and value realization, which should enable better decision-making and strategic planning once PMO reaches maturity.
This transformation will elevate the client's PMO maturity, positioning them to support their global business objectives more effectively. With a clear roadmap in place, the client is now on a path to achieving a cohesive and standardized global PMO, driving greater synergy between IT, business and engineering departments.

